Privacy policy.

At Inwood Family Dental, we are committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, and protect the information you share with us through our website and online services.

Information We Collect

When you visit our website or contact us online, we may collect:

  • Your name, email address, phone number, and other contact details

  • Health-related information you provide through appointment requests, patient intake forms, or communications with our office

  • Usage data such as your IP address, browser type, and pages visited (collected via cookies or third-party analytics tools)

HIPAA & Protected Health Information (PHI)

Any personal health information (PHI) you share through our online forms is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We use only HIPAA-compliant platforms (such as JotForm or [insert platforms you use]) to securely collect and store this information.

We will never share your PHI with third parties for marketing purposes. Your health data is only used to support your care, manage appointments, and communicate with you about your treatment.

How We Use Your Information

We use your information to:

  • Schedule appointments and provide dental care services

  • Communicate with you about your treatment, follow-ups, and reminders

  • Respond to your inquiries

  • Improve our website and patient communication tools

You may receive appointment confirmations, reminders, or updates through third-party platforms, which are HIPAA-compliant and used solely to support patient care.

Third-Party Services & Cookies

Our website may use tools like Google Analytics to gather general usage data. These tools do not collect personal health information but may collect general browsing behavior for website improvement purposes.

Our site may also link to third-party sites (such as payment processors or social media); we are not responsible for the privacy practices of these external sites.

How We Protect Your Information

We take your privacy seriously and implement appropriate technical and administrative safeguards to protect your data—both online and offline. We use encryption, secure data storage, and restricted access to ensure your information is handled responsibly and confidentially.

Your Rights

You have the right to:

  • Request access to or correction of your personal information

  • Ask how your data is used

  • Withdraw consent for communications at any time

To exercise your rights or ask questions about your information, please contact us using the details below.

Inwood Family Dental
(210) 408-7244
16619 Huebner Rd, San Antonio, TX 78248